Who Regulates Thames Water?

Is water regulated?

EPA regulates public drinking water (tap water), while FDA regulates bottled drinking water.

FDA has set Current Good Manufacturing Practices (CGMPs) specifically for bottled water..

Can I get a refund from Thames Water?

If there’s a credit on your account we’ll either transfer your credit to your new Thames Water account, or process a refund within five to 15 days, depending on the amount we owe you and the way you made your payments. If you move into a metered property, you’ll have to pay the metered charges.

How long can you go without water before compensation?

12 hoursIn some cases a water company is required to pay compensation if you’re without water or your supply is interrupted for 12 hours and this is caused by any reason other than a problem with a strategic main.

Who regulates water companies UK?

The Water Services Regulation Authority (Ofwat) is a non-ministerial government department. We are the economic regulator for the water and sewerage sectors in England and Wales.

How do I complain to water plus?

It’s best to call us first on 0345 072 6072. You’ll be able to talk to a friendly voice and we’ll do our best to resolve the matter straight away. The best time to call us are before 10am or after 4pm – but we’re here for 8:30am to 5:30pm Monday to Friday (excluding Bank Holidays).

How do I complain about Castle water?

You can reach us on 01250 718700….ComplaintsBy email: customerservice@castlewater.co.uk.In writing: Complaints Manager, Castle Water Limited ,1 Boat Brae, Rattray, Blairgowrie, PH10 7BH.By telephone: 01250 718700 (Telephone complaints will be handled immediately wherever possible.)

Who regulates the water industry?

The Environment Protection Authority (EPA) The EPA regulates the conditions for discharge to water, air and land, and issues penalties for non-compliance with these conditions.

Is Thames Water government owned?

Thames Water is owned by a series of investment companies, many of them sovereign wealth funds or pension funds owned and run by foreign governments. Thames Water’s 2017 annual report in fact shows that the company is over 50% owned by foreign states through pension funds and sovereign wealth funds.

How do I make a claim against Thames Water?

In the first instance, you should call us on 0800 9808 800 and we will do our best to help.

How do I contact Ofwat?

We can also be reached on 0121 644 7500.

Who is the biggest water company in the UK?

Thames WaterThames Water – The UK’s largest water and wastewater company.

What areas does Thames Water cover?

We work within a 13,000 square km (5,000 square miles) area, from parts of Gloucestershire in the west, to areas of Kent and Essex in the east. We share borders with many other companies that provide water and/or sewerage services.

When was Thames Water founded?

1989Thames Water/Founded

Who do I complain to about Thames Water?

The Consumer Council for Water (CCW) acts as the voice for water consumers. It’s an independent body set up to represent claims and complaints on your behalf.

What Ofwat regulates?

The Water Services Regulation Authority, or Ofwat, is the body responsible for economic regulation of the privatised water and sewerage industry in England and Wales. Ofwat’s role includes regulating such water and wastewater markets and promoting effective competition wherever appropriate. …

Who regulates Southern Water?

OfwatSouthern Water is regulated by our economic regulator Ofwat, which monitors our business to ensure we are providing a good quality and efficient service at a fair price.

Who owns Thames Water?

Kemble Water Holdings LimitedThames Water/Parent organizations

Can I sue Thames Water?

Sewage in Great Bedwyn, Wiltshire. Credit: ITV West. Thames Water is facing legal action from residents who have seen their homes flooded repeatedly with sewage.

Where does Thames Water get their water from?

80% of the water we supply to London and the Thames Valley comes from rivers, while the remaining 20% comes from our aquifers.